The site is currently under construction. All orders placed are for testing purposes only.

Terms & Conditions

1. Store Information

Store Name: ISRAEL DIRECT
Business Type: Sole Proprietor
Contact Email: israeldirect@gmail.com
Currency: United States Dollars (USD)

2. Activity Area

The store operates internationally and ships to all countries served by Israel Post.

3. Products

The store offers Judaica, collectibles, pins, souvenirs, and related items. Some products are handmade and some are industrially manufactured.

4. Prices and Payments

All prices are listed in USD. Payment is processed online. Prices do not include customs duties, taxes, or import fees, which are the responsibility of the buyer.

5. Shipping Methods and Delivery Times

Shipping is carried out via Israel Post, EcoPost, or EMS.
Estimated delivery times:
- Israel Post: 7–21 business days
- EcoPost: 5–10 business days
- EMS: 3–5 business days
Delivery times are estimates and may vary due to customs or local postal services.

6. Shipping Costs

Shipping costs are calculated at checkout according to destination, weight, and selected shipping method.

7. Returns and Refunds

Products may be returned within 30 days from receipt, provided they are unused and in original condition.
Return shipping costs are paid by the buyer.
Refunds will be issued after the returned item is received and inspected.

8. Cancellations

Orders may be cancelled only before shipment. Once shipped, the order is subject to the return policy above.

9. Liability

The store is not responsible for delays caused by customs, postal services, or force majeure events.

10. Privacy

Customer information is used solely for order processing and communication and is not shared with third parties.

11. Jurisdiction

These Terms and Conditions are governed by the laws of the State of Israel.

12. Intellectual Property

All copyrights and intellectual property rights on the website, including but not limited to trademarks, texts, designs, images, graphics, and computer code, are the exclusive property of ISRAEL DIRECT. No content may be copied, reproduced, distributed, or used in any manner without prior written consent.

13. Contact Details

For any questions, requests, or inquiries, please contact us:
Email: israeldirect@gmail.com
Phone: +972-50-5609009